We are ITC Goran Karna d.o.o. (hereinafter referred to as “We”, “Us” or “Our Company”) and this Privacy Policy applies to your use of our website, services we provide (hereinafter “Services”) or if you contact us in any other way.


This Privacy Policy is in accordance with General Data Protection Regulation (hereinafter: Regulation) and the General Data Protection Implementation Act, and is updated on September 12, 2021.


  1. What personal data we collect and when?

We collect personal data directly from you when you visit our website, subscribe to our newsletter, book a course, or order any of our services. Within these processes we collect personal information you provide us with:

  • your name and address,
  • contact details: phone number, email address,
  • company name and company identification number,
  • on our website, we also collect other personal data, e.g. cookies.


  1. How we use your data?

We use your data solely for the purpose of fulfilling your orders of our Services, our legal obligations related to our providing Services to you, or to keep you informed about us or our Services, with your permission.


3.With whom we may share your data?

We do not share your personal data unless it is necessary to fulfill our obligation to you, or we are required to do so by the law. In such case we may share your personal data with our partners (data processors) who process personal data as instructed by and on behalf of us, such as bookkeeping services providers, providers of IT, analytics and communication services, etc.;

Some of these recipients may be located in outside the European Economic Area, excluding Switzerland, which are not considered to be countries ensuring adequate level of personal data protection. In case of transferring such Personal Data to such recipients, we will require them to ensure adequate level of protection by means of contractual and other mechanisms set out in the Regulation, such as standard contractual clauses adopted by the European Commission, etc.


  1. How do we store your data?

Data you provide us with are securely stored on servers within European Union, which implement appropriate technical and organisational measures for protecting personal data from misuse or accidental, unlawful, or unauthorized destruction, loss, modification, disclosure, acquisition, or access in accordance with applicable laws and regulations.



  1. How long we keep your data?

We keep your data that we collect as long as needed to fulfill our obligations to you under this Policy, or as required by the law. Once this period has expired and we no longer need and are not required by the law to keep your data, we will delete your data.


  1. Marketing

From time to time we will send you information about our products and services that we think you might like. If you have subscribed to our mailing list or agreed to receive marketing information, you may always opt out at any time by clicking an “Unsubscribe” button in received email communication.


  1. What are your data protection rights?

You have the following rights relating to our processing of your personal data we collect under this Policy:

  • the right to obtain confirmation as to whether or not your personal data are being processed, and if so, the right to access your personal data, and to a copy of your personal data that weprocess;
  • the right to request that we correct any information you believe is inaccurate or to complete any information you believe is incomplete;
  • the right to request that we erase your personal data if they are no longer necessary in relation to the purposes for which they are collected, if they have been unlawfully processed, if you withdraw, fully or partially, consent which you gave us for the processing of your personal data and if there is no other legal basis for processing; or they must be erased for compliance with a legal obligation pursuant to the applicable laws and regulations;
  • right to restriction of processing if you contest the accuracy of your personal data, for a period enabling us to verify the accuracy of personal data; if the processing is unlawful, but you oppose the erasure of your personal data and request the restriction of their use instead;if we no longer need the personal data for the purposes of the processing, but you require them for the establishment, exercise, or defence of legal claims; orif you objected to the processing of your personal data which we process based on legitimate interests, pending the verification whether or legitimate grounds override your personal interests;
  • you have the right to object at any time to the processing of your personal data for the purposes of direct marketing, including the prohibition of profiling to the extent this is related to such direct marketing.
  • if we process certain of your personal data based on consent, you have the right to withdraw your consent at any time; however, this shall not affect the lawfulness of processing based on consent before its withdrawal;
  • you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.


  1. Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When visiting our Website, we may collect specific data, such as your device identifier, type of internet browser you are using, IP address from which you are accessing our Website and other data, via the so-called “Cookies”or other similar technologies for tracing and storing data as well as accessing such data.


  1. How do we use cookies?

We use cookies in a range of ways to improve your experience on our website and to understand how you use our website.


  1. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • necessary Cookies which are essential for the correct functioning of the Website and are used to properly display content available on the Website. Please note that disabling of these cookies could affect your user experience on our Website, as this would prevent certain functionality;
  • analytical Cookies are used to measure and analyze the use of our Website and help us understand the behavior of our visitors and the use of the Website. If you disable such Cookies, it will not affect your user experience on our Website.


  1. Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


  1. Changes to our privacy policy

We regularly review this Privacy Policy. Please refer to this Privacy Policy from time to time to stay updated on any changes.


  1. How to contact us

If you have any questions about our privacy policy, the data we hold on you, you would like to exercise one of your data protection rightsor you have any remarks or requests pertaining to our processing of your Personal Data, please contact us at: or  tel. +385 91 6109503